At Express Transfer GmbH, we believe that luxury transportation is not just about reaching your destination—it’s about how you get there. With our extensive range of services designed to cater to every aspect of your journey, we ensure that your travel experience is as seamless and comfortable as possible. Here’s what sets our services apart, making us the preferred choice for discerning travelers seeking reliability and luxury.
Personalized Meet & Greet Service
From the moment you arrive, our professional chauffeurs are there to welcome you. Whether at the airport or any other pickup location, our drivers will be waiting with a sign or tablet displaying the lead passenger’s name, ensuring a personal touch right from the start. This personalized service helps alleviate the stress of navigating through crowded terminals or unfamiliar cities.
Complimentary Waiting Time
Understanding the unpredictability of travel, we offer generous waiting times to accommodate delays. For airport pickups, we include 60 minutes of waiting time, and for all other pickups, 15 minutes. This policy ensures that you can proceed at your own pace without any worry about additional fees if things don’t go exactly as planned.
Door-to-Door Service
Our door-to-door service guarantees that you will be transported safely and comfortably from your accommodation to your destination and back, if required. When you book with us, simply provide the addresses, and we will handle the rest. This service is particularly valued for its convenience and efficiency, eliminating any concerns about finding your way in a new city.
Porter Service
Travel can be exhausting, and handling luggage is often a hassle travelers prefer to avoid. Our drivers are more than just chauffeurs; they assist with your luggage, offering porter services from the point of pickup to your vehicle and then from the vehicle to your final destination. This service is especially appreciated by those who need an extra hand.
Complimentary Baby Seats
Safety extends to our smallest passengers as well. We provide baby seats free of charge to ensure the safety and comfort of children during the journey. All we need is information about the child’s age to prepare the appropriate seating ahead of your trip.
Free Cancellation
Plans change, and flexibility is essential. We offer free cancellation up to 24 hours before pickup, giving you the freedom to adjust your travel plans without any financial penalty. This feature is crucial for providing peace of mind in today’s ever-changing world.
Flight Tracking
For airport pickups, our drivers utilize flight tracking to ensure they are on time, regardless of whether your flight arrives early or is delayed. This proactive service means you can rest assured that your driver will be there when you arrive, without any need for you to confirm flight changes.
Licensed Chauffeurs
Our chauffeurs are not only experienced and professional but also fully licensed. This licensing ensures that every driver has been vetted for their driving ability, knowledge of the area, and customer service skills, contributing to a safe and enjoyable journey.
Commitment to Comfort and Safety
The cornerstone of our service philosophy is our unwavering commitment to providing maximum comfort and safety. Our vehicles are equipped with luxury amenities and maintained to the highest standards to ensure that every aspect of your experience is relaxing and secure.
24/7 Customer Support
We understand that questions and needs can arise at any hour, which is why our dedicated customer support team is available 24/7. Whether you need to make a last-minute change to your booking or have a query about our services, our team is always ready to assist you with prompt and friendly service.
At Express Transfer GmbH, we go beyond mere transportation—we deliver an experience that embodies luxury, precision, and meticulous attention to detail. Book with us today and discover the peace of mind that comes with knowing your travel needs are in the hands of experts.