Express Transfer

Privacy policy

Welcome to Express Transfer GmbH. We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect from our clients, how we use it, the circumstances under which we may share it, and the measures we take to ensure its protection.

1. Information Collection

Personal Information: We collect personal information such as your name, contact details, and payment information when you book our services. This information is essential for fulfilling your transportation requests and providing you with our services.

Travel Information: Details of your travel, including dates, times, pickup and drop-off locations, and flight numbers, are collected to facilitate your bookings and customize our services to your needs.

Device and Usage Information: When you visit our website, we may collect information about your device and how you use our site, such as your IP address, browser type, and browsing behavior. This information helps us improve our website’s functionality and your user experience.

2. Use of Information

The personal information you provide is used for the following purposes:

  • To process and manage your bookings.
  • To communicate with you about your reservations, our services, and any changes to our terms or policies.
  • To enhance and personalize your travel experience with us.
  • To conduct analysis and research to improve our services.
  • To comply with legal and regulatory obligations.

3. Information Sharing

We do not sell, lease, or rent your personal information to third parties. Your information may be shared with the following entities under limited circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and email communications. These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We implement appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. We restrict access to personal information to our employees, contractors, and agents who need to know that information in order to operate, develop, or improve our services.

5. Your Rights

You have certain rights concerning your personal information, including the right to access, correct, or delete your personal data. You can also object to the processing of your data, request data portability, and withdraw consent for future processing subject to certain limitations.

6. Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on our website prior to the change becoming effective.

7. Contact Us

If you have any questions about this Privacy Policy or our treatment of your personal information, please write to us by email at or by postal mail at Express Transfer GmbH, Hulfteggstrasse 5, 8400 Winterthur.

Thank you for trusting Express Transfer GmbH with your personal information. We are committed to protecting your privacy and ensuring the highest level of security for your personal data.